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Nobody yet · VI

Nobody, yet

The honest use of storage in London is buying time while other people decide. A chain that has not released, an agent who has not replied, a suspension that has not been granted, a building whose diary is full — all of them produce the same thing, which is a date you cannot use.

Storage converts a date somebody else controls into one that you do.

How storage works here

Collected once Loaded at the property by the crew who will deliver it later.
Listed at the door The inventory is made where the goods are, not afterwards from memory.
Described, not counted Contents described, so the list still means something months later.
Held securely Contained and recorded, with the storage agreement setting out the terms.
Access by arrangement Reaching held goods is possible with reasonable notice.
Partial release Some now and some later, planned at collection rather than improvised.

What London specifically produces

Long chains, because the same streets hold flats first-time buyers want and houses people trade up into. Managing agents who take a week to reply. Buildings whose move diaries are full. Boroughs whose suspension lead times are not negotiable.

Any one of those produces a gap. Two together produce one nobody budgeted for, and that is what storage is actually for here.

The list is the product

Storage without an inventory is a container you cannot see into. Ours is made at the property as the vehicle is loaded, and it describes contents rather than counting cartons.

"Nine cartons, contents of the back bedroom" is not a record. That distinction is most of what you are paying for and all of what you will want later.

Part in, part out

A partial release is a normal request rather than an unusual one, particularly where somebody is moving from a house into a flat. What fits goes in on the day; the rest waits until there is room or until a decision is made.

Tell us at collection that you expect to split it. It changes how the load is stacked and saves an afternoon of shifting other people's things to reach yours.

What cannot be held

Nothing hazardous, nothing perishable, nothing alive. Money, documents, passports and jewellery stay with you — a store is not somewhere you can call in on at short notice, and those are exactly the things people need unexpectedly.

Nobody, yet

Questions about nobody, yet

  1. 01

    How long can things stay?

    As long as the answers take. Some holds are a single night between a load and a delivery; others run for months while a chain or a building resolves itself.

  2. 02

    Can we get at our things?

    With reasonable notice, yes. Say so before collection if you expect to want things out regularly and we will stack the load to suit that.

  3. 03

    Is it insured?

    Goods in store are covered to the level your storage agreement states, subject to the exclusions written there. Declare anything of unusual value before collection.

  4. 04

    Do you store for one night between a load and a delivery?

    Frequently, and in a difficult London chain it is the calmest option available. The vehicle is secured and the same crew continues the next morning.

  5. 05

    Can you deliver to a different address than you collected from?

    Yes. On most of these jobs that is the whole point — the destination did not exist when the goods were collected.

  6. 06

    Is storage an upsell?

    Not here. We will not put it on a quotation for a move that does not need it, and where a move does need it we will say why in one sentence.

What kind of address is it?

Both addresses, and what kind of building each one is. That second answer tells us how many people have to agree before anything can happen.

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