The street · I

A street door

The simplest London address there is: your own entrance, your own stairs, nobody to ask but the council. That single exemption from building politics makes a house move easier than a flat move of twice the volume.

One permission instead of four. It is worth appreciating how much that is worth.

What the day involves

Street survey Where the vehicle stands, and a second standing point in case the first fails.
Bay suspension Applied for against the street and the dates, where the borough requires one.
Protection Floors, frames, banisters and the path, at both ends.
Dismantle and rebuild Beds, wardrobes and anything that will not go through whole.
Completion planning Loaded early and ready to wait, because the hour is not yours.
Placement Furniture into the room you name rather than the nearest space.

The kerb is the whole permission question

In a controlled parking zone a residents' bay is not somewhere a removals vehicle may simply stand for a day, and assuming otherwise produces a penalty notice rather than a conversation. A suspension is applied for against the street and the dates, and boroughs process them in their own time.

Where a suspension cannot be had — a red route, a market street, a genuinely narrow address — we survey a second standing point and plan a longer carry. The quotation says which of those applies rather than leaving it to the morning.

What a London house actually holds

Terraced and semi-detached houses across the capital follow the same pattern: the rooms are modest, and the loft, the cellar, the side return and the garden shed are where the volume sits. In a Victorian terrace add a cupboard under the stairs holding more than it looks capable of.

All of those are opened at survey. A bedroom count on a London house is a particularly poor guide to the load.

Completion, and the hour nobody owns

Where the move depends on a sale, keys are released when money has moved up a chain, and the household at the bottom is paid last. We load early and plan for a wait, which is why our start times look earlier than customers expect.

Tell us how many households are in the chain when you book. It is the single most useful thing you can tell us and the thing most often left out of an enquiry.

Getting across London

The far end matters as much as this one. A house-to-house move inside London still needs the destination surveyed — a different borough, a different parking regime, and frequently a narrower street than the one you are leaving.

A street door

Questions about a street door

  1. 01

    Do we need a suspension for a house?

    If the street is in a controlled zone, almost certainly. Having your own front door exempts you from a building's rules, not from the council's.

  2. 02

    How much notice do you need for one?

    As much as you can give. Boroughs process suspensions in advance and there is no route to arranging one on the day of the move.

  3. 03

    What if a neighbour parks in the suspended bay?

    It happens. We survey a second standing point beforehand and crew for the worse of the two, so it becomes a longer carry rather than a cancelled job.

  4. 04

    Will you empty the cellar?

    Yes, and it is worth opening at survey. London cellars hold more than anybody remembers and quite often hold things that cannot travel — old paint especially.

  5. 05

    Can you do both ends in a day?

    Usually, and it is the normal arrangement inside London. Where the chain is long we may suggest loading one day and delivering the next instead.

  6. 06

    Do you cover outer London?

    All thirty-two boroughs and the City. The outer boroughs are the easiest access in the capital and the most underestimated for loft and garage volume.

What kind of address is it?

Both addresses, and what kind of building each one is. That second answer tells us how many people have to agree before anything can happen.